Markus Helfert is a Professor at Maynooth University, Innovation Value Institute and the Director of the Business Informatics Group at Maynooth University. He is a Principle Investigator at Lero – The Irish Software Research Centre. His research is centred on Digital Service Innovation, Smart Cities and IoT based Smart Environments and includes research areas such as Service Innovation, Intelligent Transportation Systems, Smart Services, Building Information Management, FinTech, Data Value, Enterprise Architecture, Technology Adoption, Analytics, Business Process Management. Prof. Helfert is an expert in Data Governance Standards and is involved in European Standardisation initiatives. He advises small and medium sized Enterprise in relation to Innovation and IT Management. Markus Helfert has authored more than 200+ academic articles, journal and book contributions and has presented his work at international conferences. Helfert has received national and international grants from agencies such as European Union (FP7; H2020), Science Foundation Ireland and Enterprise Ireland, was project coordinator on EU projects, and is the Project coordinator of the H2020 Projects: PERFORM on Digital Retail. Dr. Helfert holds a PhD from the University of St. Gallen (Switzerland), an MSc from the University of Mannheim (Germany) and a BSc from Napier University in Scotland (UK).
Publications
2024
Alfano, Marco, Helfert, Markus, Nawaz, Maryam, Timoney, Joseph.
2024.
Empowering Patients Through Conversational Agents Enhancing Participation and Personalization in Healthcare.
doi: https://dl.gi.de/handle/20.500.12116/44288.
2023
Ahmed, Mansoor, Helfert, Markus, Khalid, Muhammad Irfan, Kim, Jungsuk.
2023.
Privacy-First Paradigm for Dynamic Consent Management Systems: Empowering Data Subjects through Decentralized Data Controllers and Privacy-Preserving Techniques.
Electronics, 12, 4973.
doi: 10.3390/electronics12244973.
Carroll, N, Helfert, M, Oludapo, S.
2023.
Investigating the Post-Implementation of Digital Transformations.
In: UK ACADEMY FOR INFORMATION SYSTEMS CONFERENCE.
Available at: https://aisel.aisnet.org/ukais2023/14/.
Alfano, Marco, Helfert, Markus, Kellett, John, Lenzitti, Biagio.
2023.
An Intelligent Empowering Agent (IEA) to Provide Easily Understood and Trusted Health Information Appropriate to the User Needs.
In: Artificial Intelligence and Cognitive Science, Springer Nature Switzerland.
Helfert, M, Lynch, F, Singh, P.
2023.
Enterprise architecture for the transformation of public services based on citizen{^a}{texteuro}{texttrademark}s feedback.
Digital Policy, Regulation and Governance,.
doi: 10.1108/DPRG-11-2022-0123.
Alfano, M, Helfert, M, Pourzolfaghar, Z.
2023.
Application of ethical AI requirements to an AI solution use-case in healthcare domain.
American Journal of Business.
doi: 10.1108/AJB-12-2022-0201.
2022
Bokolo, Anthony, Helfert, Markus, Petersen, Sobah Abbas.
2022.
Improving Digitization of Urban Mobility Services with Enterprise Architecture.
In: Digital Transformation in Norwegian Enterprises, 135{textendash}150, Springer International Publishing.
doi: 10.1007/978-3-031-05276-7_8.
Helfert, M, Kellett, J, Lenzitti, B, Marco Alfano..
2022.
Characteristics and Subjective Evaluation of an Intelligent Empowering Agent for Health Person Empowerment.
Studies in health technology and informatics.
doi: 10.3233/SHTI220979.
2020
Helfert, Markus, Lynch, Fiona, Singh, Priyanka.
2020.
Smart City Development: Positioning Citizens in the Service Life Cycle (Citizens as Primary Customer).
doi: 10.5220/0010108101120119.
Bezbradica, Marija, Cakir, G{"u}ltekin, Carmo, Fernando, Cirqueira, Douglas, Helfert, Markus, Jacob Junior, Antonio, Lobato, F{'a}bio.
2020.
Explainable Sentiment Analysis Application for Social Media Crisis Management in Retail.
doi: 10.5220/0010215303190328.
Contact Details
Maynooth University